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 PRIVACY AND BOOKINGS
POLICIES

General bookings T&c's

  • Full payment or the agreed deposit is required to confirm your booking.

  • Cancellations are non-refundable. If you provide at least 48 hours' notice, we will do our best to reschedule your booking, subject to availability.

  • All guests must be 18 or over, and valid photographic ID may be required.

  • Your bottomless drinks package lasts for the advertised duration only. Drinks are served responsibly in accordance with UK licensing laws.

  • Management and bar staff reserve the right to refuse the service of alcohol at any time, even during a bottomless package. No refunds or compensation will be provided in these circumstances.

  • Guests are responsible for any damage caused to equipment, furniture or fixtures during their booking. Any repair or replacement costs may be charged accordingly.

  • Please drink responsibly. Sharing drinks, purchasing drinks for underage persons, or any behaviour that compromises the safety of guests or staff may result in the immediate termination of the booking without refund.

  • Management reserves the right to refuse entry or end the booking at any time for inappropriate or unsafe behaviour.

Student Bookings t&C's

  • Student offers are available to guests with a valid Student ID, Blue Light Card, or any other eligible promotional ID where applicable.

  • If a valid ID cannot be provided, the full standard price will be charged before the activity begins.

  • Student offers cannot be used in conjunction with any other promotion unless otherwise stated and are subject to availability.

Last Updated: April 2026

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At Go Rogue (part of the Neon Inn LTD family), we take your privacy as seriously as our cocktails. This policy explains how we collect, use, and protect your personal information when you book a booth, sing in our karaoke rooms, or browse our website.

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1. Data Collection: What We Collect

We collect information that helps us provide a better experience for you, including:

  • Identity Data: Name and Date of Birth. We collect your birthday so we can verify your age and—more importantly—send you exclusive rewards to help you celebrate!

  • Contact Data: Email address and phone number for booking confirmations.

  • Transaction Data: Details about payments and the packages you’ve booked.

  • Technical Data: IP address and browser type via cookies.

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2. How We Use Your Data & Marketing

We use your information to:

  • Process your Private Karaoke or AR Darts bookings.

  • Birthday Offers: We may contact you via email or SMS with special "Go Rogue" birthday treats, 2-4-1 cocktail vouchers, or group booking discounts to help you celebrate your big day.

  • Send you general event updates and news (only if you’ve opted in).

  • Improve our website functionality and security.

3. Data Sharing within our Group

To provide the best service across our venues, we may share your information with our sister companies:

  • Neon Inn LTD

  • Rattle & Clank LTD This sharing allows us to manage group-wide bookings and ensure our rewards and offers are consistent across our brands. We never sell your data to third-party marketing firms outside of our group.

4. Cookie Usage

Our website uses standard cookies to enhance your experience. These help us remember your booking progress and understand how you use our site. You can disable cookies in your browser settings, though it may affect the booking process.

5. Data Security & Your Rights

We use industry-standard security to keep your data safe. Under UK GDPR, you have the right to access, correct, or request the deletion of your data. You can "Unsubscribe" from our birthday and marketing emails at any time by clicking the link at the bottom of our emails.

6. Contact Us

Questions? Reach out to us:

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