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PRIVACY POLICY

Last Updated: April 2026

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At Go Rogue (part of the Neon Inn LTD family), we take your privacy as seriously as our cocktails. This policy explains how we collect, use, and protect your personal information when you book a booth, sing in our karaoke rooms, or browse our website.

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1. Data Collection: What We Collect

We collect information that helps us provide a better experience for you, including:

  • Identity Data: Name and Date of Birth. We collect your birthday so we can verify your age and—more importantly—send you exclusive rewards to help you celebrate!

  • Contact Data: Email address and phone number for booking confirmations.

  • Transaction Data: Details about payments and the packages you’ve booked.

  • Technical Data: IP address and browser type via cookies.

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2. How We Use Your Data & Marketing

We use your information to:

  • Process your Private Karaoke or AR Darts bookings.

  • Birthday Offers: We may contact you via email or SMS with special "Go Rogue" birthday treats, 2-4-1 cocktail vouchers, or group booking discounts to help you celebrate your big day.

  • Send you general event updates and news (only if you’ve opted in).

  • Improve our website functionality and security.

3. Data Sharing within our Group

To provide the best service across our venues, we may share your information with our sister companies:

  • Neon Inn LTD

  • Rattle & Clank LTD This sharing allows us to manage group-wide bookings and ensure our rewards and offers are consistent across our brands. We never sell your data to third-party marketing firms outside of our group.

4. Cookie Usage

Our website uses standard cookies to enhance your experience. These help us remember your booking progress and understand how you use our site. You can disable cookies in your browser settings, though it may affect the booking process.

5. Data Security & Your Rights

We use industry-standard security to keep your data safe. Under UK GDPR, you have the right to access, correct, or request the deletion of your data. You can "Unsubscribe" from our birthday and marketing emails at any time by clicking the link at the bottom of our emails.

6. Contact Us

Questions? Reach out to us:

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